Some products are already in stock while others are made-to-order. The store description lists product availability.
Items are shipped via United State Post Office (USPS) Priority Mail. Priority Mail is tracked and is usually delivered within 3 business days. Shipping within the US (with the exception of Alaska and Hawaii) is free. I will send you the tracking information the same day or day after I ship your bag.
I accept returns and refund 100% of the price of most products within 30 days of shipment. Exceptions include items labeled as prototypes or "seconds," and products that are used or damaged. You must notify me before returning the product (so I know to expect it). Use the original shipping box or a similar box that can withstand any wear and tear that occurs during return shipping. Please insure the package in case it is damaged. Unfortunately, at this point, I cannot afford to reimburse you for the cost of return-shipment.
I craft the bags/products and store all materials in my home. We are a non-smoking home; however, we do have pets (cats). While I vacuum all bags thoroughly before they are shipped, I cannot guarantee they are 100% non-allergenic.
55 Hudson Watch Dr., Ossining, NY 10562